Return and Exchange Policy

🔁 No Limits Return & Exchange Policy

Thank you for shopping at https://nolimits-store.com.

No Exchange parcels will be collected without the exchange form filled out and accompanied with the item that needs to be exchanged. Exchange form can be downloaded here.

NB! If there is a price difference between the exchanged item you will need to pay this amount before the exchange will be processed. EFT Banking details: 

Bank: FNB

Branch: 252445

Branch name: Menlyn Square

Acc no: 62430920604

Acc Name: Limitless1994 Pty Ltd

PLEASE USE YOUR ONLINE ORDER NUMBER AS A REFERENCE WHEN MAKING PAYMENT FOR AN EXCHANGE

Send your proof of payment to sales@nolimitssport.co.za

🔧 Defective or Faulty Products

No Limits Sport only accepts exchanges for products that do not meet the expected quality standards for their intended use.

All items will be inspected by our quality control department before any decision is made.

Exchanges or replacements will only be considered in cases of:

  • ✅ Manufacturing defects

  • ✅ Faulty materials

  • ✅ Deviations from factory specifications

📏 Exchanges

  • ✅ One free size exchange per order is allowed.

  • ✅ Fitsets (sample sizes) are available at schools to help determine correct sizing.

  • 🚫 Made-to-order items (indicated during checkout) cannot be exchanged for different sizes, as they are custom-made per your selection.

  • 📌 Size guides and product specifications are available online. It is the customer's responsibility to ensure the correct size is ordered.

🔁 How to Request an Exchange

To request an exchange (where applicable), please email:
📧 sales@nolimitssport.co.za

Returned items must be:

  • 🧼 Unused

  • 📦 In original condition

  • 🎁 In original packaging

📬 Exchange Process

  • Once we receive your returned item, we’ll notify you of its arrival.

  • After inspection, you’ll be informed whether the exchange is approved.

  • If approved, an exchange voucher will be issued for future use.

🚚 Shipping for Exchanges

You are responsible for all return shipping costs.

You may choose to:

  • 📦 Use your own courier, or

  • 🚚 Request collection by our courier (a quote will be sent and must be paid via EFT).

To arrange a return or collection, please contact:
📧 sales@nolimitssport.co.za